As introduced: - Requires a business providing customer support that uses an automated telephone answering system or an automated text interface that simulates conversation shall, during the normal hours of operation of the business, provide the customer with the option of communicating with a human representative at the beginning of the phone call or text interaction.
| Date | Chamber | Action |
|---|---|---|
Mar 21, 2025 | H | Rule 19(a) / Re-referred to Rules Committee |
Mar 19, 2025 | H | Hearing Scheduled - Consumer Protection Committee |
Mar 18, 2025 | H | Hearing Scheduled - Consumer Protection Committee |
Mar 11, 2025 | H | Assigned to Consumer Protection Committee |
Feb 18, 2025 | H | Referred to Rules Committee |
Feb 18, 2025 | H | First Reading |
Feb 7, 2025 | H | Filed with the Clerk by Rep. Kevin John Olickal |
| Last Action | Mar 21, 2025 |
| Year | 2025 |
| Bill Type | Bill |
| Created | Feb 9, 2025 |
| Updated | Mar 22, 2025 |