As introduced: - Requires electric and gas utilities to implement a billing integrity program using anomaly detection systems, such as artificial intelligence, to review all residential bills for errors prior to issuance. - Prohibits utilities from assessing late fees, initiating service termination, or making negative credit reports for a customer whose bill is under review for a potential anomaly. - Mandates the automatic credit or refund of any identified billing overcharges to the customer. - Directs the public service commission to create a public online dashboard displaying utility billing accuracy rates and other comparative performance metrics. - Authorizes the public service commission to prohibit utilities from recovering costs from ratepayers that result from preventable billing errors or system deficiencies.
| Date | Chamber | Action |
|---|---|---|
Apr 1, 2026 | — | referred to energy |
| Last Action | Apr 1, 2026 |
|---|---|
| Year | 2025 |
| Bill Type | Bill |
| Created | Apr 2, 2026 |
| Updated | Apr 2, 2026 |